I terribly sorry for the delay in this reply. It's been hectic around here (to say the least!), and we have been working around the clock to assist all our cusomters as quickly as possible. When the account was disabled, so were all your email accounts.. When your account was reenabled again, for some reason, your email accounts were not reenabled with it. What I did was manually reenable all your email accounts, run a reconfiguration script on all of them, and tested to make sure it's back up and running.
Please try it out, and let me know if you run into any other email problems. i'll be glad to look into it for you.
I was quite surprised by Chih's politeness. I feel like he really was sorry for my trouble. If only I could always work with people like Chih, but so far I have never gotten a response from the same person twice.
I tested my email and sure enough, everything was working. The only bad thing is that all of my email accounts had bounced back to the sender during the 48-hour downtime. I personally get over 500 messages a day, so I have no idea what I and my users might have missed.
Unfortunately, everything's not 100% back to normal yet. It's been 31 hours since I opened the support ticket about not being able to delete the file that started all this and I've yet to get a response. But assuming Chih was telling the truth about how hectic it's been at DreamHost recently, I'll give them a little more time before I attempt to contact them again.
I feel like this nightmare might be close to ending.